Building control that delivers comfort, efficiency, and energy savings
Introduction
Trident Controls Ltd. and its affiliates (“Trident Controls,” “we,” or “us”) is committed to protecting your information.
This Notice applies to Trident Controls Ltd, all associated businesses and subsidiaries, and any entities doing business under our name worldwide which collect, process and/or store information.
This Notice explains how we collect and use information that you provide via our websites or when you register for our events, or in the normal course of business when you ask us to perform a service on your behalf, or supply you with a product.
Please read the following carefully before you give us any information.
If you have any questions about our privacy practices or questions, requests or concerns regarding your information, please contact us via email to accounts@tridentcontrols.co.uk
For the purpose of UK data protection laws, the data controller is Trident Controls Ltd.
Information we collect
We collect information about you or the devices you use from the following sources:
When you view our website;
When you provide information to us when requesting information from us;
When your purchase a product from us or register your ownership of a product with us;
When you download information or evaluation products from us;
When you are establishing or maintaining an account or otherwise receiving a service from us;
When you register to attend or while attending an event (Please note all our training courses, events presentations, panel discussions and other activities can be recorded).
This information may be collected when you are filling in forms on our website, giving us your business card, entering a survey, competition or promotion organised by us, or when generally corresponding with us by phone, email, letter or otherwise.
In addition, we collect information about you:
When we share information within the Trident Controls corporate family in the ordinary course of business;
When we receive referrals from customers and others;
When we collect or receive data from third parties, including, in some cases, publicly available directories, as part of our marketing and prospecting activities.
We may also receive information about you from third parties when we are acting for a client and we are required to obtain information about you for example because you are a tenant in a building which we are working in.
We do not currently collect any personal data from mobile applications.
Types of information
From the sources listed above, we may collect the following types of information:
Name, business or personal email address, phone number, physical address;
Job title and professional details;
Background information required to apply for a job;
Profile photograph;
LinkedIn profile data;
Billing details;
Information relevant to event attendance, such as meal preferences or information submitted via our websites or other channels;
Types of products and services supplied by us to you in fulfilment of a contract between us;
Information collected automatically
When you use our websites, we may collect information about you (such as the Internet protocol (IP) address used to connect your computer to the Internet, your login information, browser type and version, time zone setting, browser plug-in types and versions, operating system and platform).
Special category’ data
During the course of providing our services, we may collect personal information about you (or a person you are representing) relating to age, gender, racial or ethnic origin, political opinions, religious or philosophical beliefs, trade union membership, health, criminal convictions, or certain types of genetic or biometric data (such information is known as ‘special category’ data).
We will only collect, store or use ‘special category’ data if:
We have your explicit consent;
We believe that we need to use that data to protect your vital interests where you are not able to provide us with your explicit consent, or
You have previously made that data public knowledge, or
It is necessary to protect your vital interests, or the vital interests of another person, or
We need to use that data to establish, exercise or defend legal claims.
When we collect or receive special category data we will seek your explicit consent to do so.
Use of cookies
Our website uses cookies and similar tracking technologies to distinguish you from other users of our website. This helps us enhance your user experience, improve website performance, and support analytics and marketing activities.
Cookies are small text files that are stored on your device. They may be placed by us (“first-party cookies”) or by third-party providers whose services we use on our pages (“third-party cookies”).
You can manage your preferences using the cookie banner or via your browser settings at any time.
Types of cookies
We use the following cookies:
Analytical/performance cookies...
Functionality cookies...
Targeting cookies...
(All remaining cookie table and sections unchanged except → “Trident Controls” where applicable.)
Managing cookies
You can accept or reject non-essential cookies via the cookie banner displayed on first visit. Essential cookies cannot be disabled, as they are necessary for the functioning of the website.
You may also adjust your cookie settings at any time using your browser controls, or by clicking ‘Manage Cookie Preferences’ on the site footer.
Legal basis and compliance
Our use of cookies complies with the UK Privacy and Electronic Communications Regulations (PECR) and UK GDPR. Non-essential cookies are only used with your explicit consent.
How we use information we collect
We use, share and disclose your information as follows:
We also share your information with other members of our corporate family and third-party service providers.
We will disclose your personal information to third parties:
Social networking
We do not link from our website to your social networking profiles. Please refer to the privacy settings in your social network account.
Where we store your personal data
Information you provide to us is stored on our secure servers in the United Kingdom or approved secure cloud locations.
How we keep your information secure
We have implemented administrative, technical, and physical security measures to help prevent unauthorized access to your information.
How long we store your data
We retain data as long as necessary for contractual, legal, and legitimate business purposes.
Automated decision-making
We do not use automated decision-making processes.
Marketing communications
We respect your marketing preferences and provide opt-out mechanisms.
Access to your information (Data Subject Rights)
You have rights including access, rectification, erasure, restriction, portability, objection, and complaint to the ICO.
Contact: support@tridentcontrols.co.uk
Other Websites
We are not responsible for third-party websites
Changes to our Notice
Updates will be posted on our website.
Questions, comments and requests regarding this Notice should be addressed to:
